RETURN POLICY

• New, unworn items can be returned to cosyjewelry within 60 days of delivery. Please note that because all our personalized items are one-of-a-kind, those returns will incur a 30% restocking fee.
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• We strive to make every piece of personalized purse as precious and beautiful as the moment it commemorates. But if you feel that your item arrived damaged or has an error, please let us know immediately. We want to hear from you and will do everything possible to rectify this situation. To get in touch with us concerning a return or cancellation, please email us here.